EMPREGO SPANISH SERVICE DESK SUPPORT

• support of your professional growth... • escalate complex or unresolved issues to specialized support groups... • adhere to it service management (itsm) frameworks...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Customer service oriented... general job responsibilities provide excellent customer service over the phone to vehicle owners according to customer package...

Create a knowledge base (sops and runbooks) for production support... performs ongoing knowledge development, and special support related to projects...

Education • community college diploma and/or equivalent relevant work experience #li-nb5 skills: customer service & support what you can expect from us: together...

Your mission we are looking for motivated service desk analyst to integrate a project for one of our clients... * investigate, diagnose, and resolve incidents within...

Job type: full-time job location: remote we are recruiting for the it service desk role, for replacement on sick leave... what qualifications should you have? professional...

• familiarity with service desk ticketing systems and remote support tools... • coach service desk agents, assess, and record their performance and support them...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

Required knowledge, skills and abilities: education & experience: • college certificate or equivalent experience (12 years of studies); • if possible, previous experience...

service desk analyst will be supporting multiple retail accounts... position description: the main responsibility of the service desk analyst involves taking in...

Position description: job role and responsibilities • support technical incidents on office 365, workstation, sharepoint, devices and platform services and other...

Deliver high-quality support to critical issues... descripción del puesto: community support representative, bilingual spanish & portuguese community operations...

As your role develops and additional clients are brought on board your role may also include support of those clients... authority you do not have any authority...

As a service desk agent with hcl technologies, you will be the first point of contact for supply and demand related customer support inquiries for our finnish speaking...

Join us as a spanish and english speaking customer specialist!... we provide customer support by phone, e-mail and chat ensure high quality and satisfaction for...