EMPREGO FRENCH SERVICE DESK SUPPORT

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Create a knowledge base (sops and runbooks) for production support... performs ongoing knowledge development, and special support related to projects...

• support of your professional growth... • escalate complex or unresolved issues to specialized support groups... • adhere to it service management (itsm) frameworks...

Education • community college diploma and/or equivalent relevant work experience #li-nb5 skills: customer service & support what you can expect from us: together...

Your mission we are looking for motivated service desk analyst to integrate a project for one of our clients... * investigate, diagnose, and resolve incidents within...

Your missionwe are looking for motivated service desk analyst to integrate a project for one of our clients... investigate, diagnose, and resolve incidents within...

• provide account and application support to customers namely with regards to software functionality... your responsabilities: • assist french speaking customers...

• provide account and application support to customers namely with regards to software functionality... your responsabilities:• assist french speaking customers...

• familiarity with service desk ticketing systems and remote support tools... • coach service desk agents, assess, and record their performance and support them...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

What you can expect pinterest is looking for a customer service representative to support and engage with its customers... support an international operation throughout...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

Sounds interesting? then apply, and support our service & sales team as a customer service agent (m/f/d)... meyers get to her business meeting on time? join our...

What you will do to be the primary point of contact for local iot support and sales teams; take responsibility over generating and monitoring tickets; develop documentation...

Responsibilities: provide outstanding customer support via email chat and phone in french or italian languages... job title: remote customer support representative...