EMPREGO SUPPORT ANALYST IN AND PORTO, PORTO

The operations support analyst will work closely with the account technical teams (developers, sysadmins, and sme's) and the management teams to ensure all support...

• good organizational and problem-solving skills... customer support specialist (m/f) - porto... • obtain and evaluate all relevant information to handle inquiries...

Prepare and implement meetings and team member appraisals... confident, friendly and professional manner... create statistics and bespoke reporting...

It support analyst (m/f) - hybrid (porto)... • personalized support from your team... • your hr and support teams will always be available to help...

Reforço para equipas residentes no centro de lisboa, carregado e porto... trabalhar connosco: com mais de 30 anos de experiência, a rumos consulting conta com uma...

Communication: report findings, anomalies, and recommendations to management and internal partners (accounting and ratio teams), fostering a culture of transparency...

Balances stakeholders and  i nfluencing:   you proactively engage  with business and functional teams to understand their needs and then  identify  and  anticipate...

Understanding and experience in writing simple macros and scripts... moreover, the it business analyst will work with local and global teams and stakeholders to...

* receive, log and categorise incoming support tickets using jira service desk and other itsm tooling... * provide first-level technical support and excellent customer...

Provide input to system procedures and documentation, and train users on new processes and functionality... highly detail orientated and organised...

What you'll be doing: * gather and document technical / api / cloud requirements and translate them into clear user stories and acceptance criteria that can be used...

Reporting and analytics: develop and maintain reports and dashboards to meet evolving data and reporting needs... develop and deliver user training sessions to...

For sales, delivery, financial and legal requirements... the field business support team assists, and process deals within the sap crm/harmony system...

It provides advice, assistance, information, training and early warning on integration, and monitors progress and continuous improvement... campo 24 de agosto...

For more information, please visit our website, and follow vml on our social channels via instagram, linkedin, and x... we've built over 500 platforms for brands...

Our differences make us collectively stronger and are a source of fulfilment, innovation and performance... other duties and projects as may be assigned...

* ​analyse requirements and technical design to understand business and test coverage needed... light and cosy office with fresh fruits... knowledge skills and experience...