EMPREGO MANAGER GBS CUSTOMER EXPERIENCE

What youll bring extensive work experience within a customer support team... handling daily escalations and cancellations for our team of customer experience specialists...

Salary compatible with experience... you will be a working manager, working hands-on in product design, prototyping and product development, while also managing...

Implementing customer support processes to enhance customer satisfaction... manage day-to-day functions of the customer service, customer success and project management...

As a workplace experience specialist you will be a key member of our global workplace experience team and lead workplace experience for our portugal-based employees...

* high degree of customer orientation... * coordination with local customer service team and other gbs departments to obtain information about the refund process...

\ult;/p\ugt;\n\ult;p\ugt;\ult;strong\ugt;your mission\ult;/strong\ugt;\ult;/p\ugt;\n\ult;p\ugt;we are looking for a manager to lead the customer service operations...

Discover and analyze gaps in the customer experience that may lead to customer attrition... experience working with fortune 500 companies... mba is appreciated...

High degree of customer orientation... coordination with local customer service team and other gbs departments to obtain information about the refund process flow...

Requirements * you have experience in customer service or account management... in order to support our growing community of czech speakers users, we are looking...

In our gbs western europe and africa hub we are already more than connected people, from over 57 different nationalities spread across 14 countries...

Capture and monitor key customer success metrics (e... experience with crm, such as salesforce, hubspot and pipedrive is a plus... monitor and measure the progress...

* responsible for cross sell/up sell, customer retention... * comply to specific customer sop and monitor respective kpis... we are looking for: * relevant experience...

With over employees worldwide, the microsoft customer experience & success (ce&s) organization is responsible for the strategy, design, and implementation of microsoft's...

– identify new opportunities for process improvement, data reporting and customer segmentation... want to raise your odds of success? join us! send your cv with...

The individual will collaborate closely with the portfolio acceleration team to provide customer insights, portfolio gaps and market regulatory needs to ensure faster...

Requirements you have a minimum of 1 years experience in a team manager role in customer service... you will be responsible for dealing with customer escalations...