CUSTOMER SUCCESS TEAM MANAGER
Descrição da oferta de emprego
Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
his is a people manager role working with customer success account managers supporting our largest global customers across EMEA.
his role is flexible in that you can work up to 100% from home.
icrosoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 09/04/2024
- 08/07/2024
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences... ✓team building activities organized by cluster and/or its......
Our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona... join a team of dedicated professionals and help our client's clients in the luxury automobile sector achieve their goals... responsibilities: serve as the......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences... ✓team building activities organized by cluster and/or its......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ✓ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences......
Team building activities organized by cluster and/or its team members... customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Requirements: in possession of a university degree native or fluent level of german along with a fluent level of english previous experience in a similar position is an asset strong communication skills, both verbal and written computer skills team player and customer oriented willingness to learn and......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
Excellent communication skills coupled with empathy and team spirit... delivery of high-caliber customer service on post-sales requests (delivery, warranties, refunds... our client a tech business, with worldwide offices, is looking for their portuguese team a: customer advisors (m/f/x) | remote(a)......
