EMPREGO MANAGER GBS CUSTOMER EXPERIENCE LEIRIA, LEIRIA

Capture and monitor key customer success metrics (e... experience with crm, such as salesforce, hubspot and pipedrive is a plus... monitor and measure customer satisfaction...

· customer relations on different e-commerce platforms... · a minimum of 2 years' experience in the world of web/e-commerce/digital and customer relations...

experience in working with salesforce... understand customer needs and requirements and identify sales opportunities... 3+ years of experience in a similar role...

* reporting line is to the sell out manager... * 2 years of sales experience is a strong plus (on trade is the preferred channel)... * analytical capability...