EMPREGO ENGLISH SERVICE DESK SUPPORT

• support of your professional growth... • escalate complex or unresolved issues to specialized support groups... • adhere to it service management (itsm) frameworks...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Customer service oriented...   qualifications english and portuguese advanced/b2+ or c1 minimum of high school diploma... general job responsibilities provide excellent...

Create a knowledge base (sops and runbooks) for production support... performs ongoing knowledge development, and special support related to projects...

Education • community college diploma and/or equivalent relevant work experience #li-nb5 skills: customer service & support what you can expect from us: together...

Your mission we are looking for motivated service desk analyst to integrate a project for one of our clients... * investigate, diagnose, and resolve incidents within...

Your mission we are looking for motivated service desk analyst to integrate a project for one of our clients... your profile at least b2 level at dutch and english...

Your missionwe are looking for motivated service desk analyst to integrate a project for one of our clients... your profileat least b2 level at dutch and english...

O que procura nos candidatos requirements: mandatory proficiency in english and dutch or german strong client-facing and communication skills customer service orientation...

Your missionwe are looking for motivated service desk analyst to integrate a project for one of our clients... investigate, diagnose, and resolve incidents within...

Job type: full-time job location: remote we are recruiting for the it service desk role, for replacement on sick leave... what qualifications should you have? professional...

You only need to be fluent in english (c1/c2), have previous training in computers or related subjects or experience in system operation and to have knowledge...

• familiarity with service desk ticketing systems and remote support tools... • coach service desk agents, assess, and record their performance and support them...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

Job description: we are seeking a dutch-speaking customer service representative with proficiency in english to join our team... job advertisement: dutch-speaking...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...