EMPREGO SUPPORT 2ND LINE PORTO, PORTO

Estamos a reforçar uma das nossas equipas em modelo híbrido em lisboa e porto, com um perfil de soc 2nd line specialist... • mínimo 4 anos de experiência em funções...

Who you are * previous experience in a technical 1st/2nd line it support role... * provide direct support and troubleshooting assistance to end-users through triaged...

Main responsibilities: - handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and...

Tasks proactive analysis of occurring errors and problems in support (2nd level support) creation of documents like quickstart guides guidelines etc...

Customer support specialist (m/f) - porto... you will provide front line customer support by interacting daily with customers via phone, e-mail and forums...

Why? because we believe happy, talented people are the ones who can change the world: one code line at a time... net application support seeking a new challenge...

The centre of expertise, based in porto, currently has more than employees from over 30 nationalities, organised in three main departments: information technology...

support the management and enhancement of data visualization and bi solutions, fostering a culture of data-driven decision making... main tasks and goals: as a senior...

What we want from you: * proven experience working in a helpdesk or technical support role, preferably in a 1st line support capacity... * provide first-level technical...

Ensure feedback to line manager... we also support and encourage our employees to give back to the local communities through various activities...

We also support and encourage our employees to give back to the local communities through various activities... you will chip in by ensuring the payment processes...

We also support and encourage our employees to give back to the local communities through various activities... the role is responsible for promoting the best environment...

We also support and encourage our employees to give back to the local communities through various activities... gkn automotive in porto: estalished in , our global...

We also support and encourage our employees to give back to the local communities through various activities... responsible for all work carried out by the process...

Despite its development center being located in porto and all administrative support in lisbon, you will be part of a multicultural team that is spread across several...

Build and maintain roadmap for the integration team to support convergence plans... support for the similar tasks as for integration team on the messaging within...