EMPREGO SUPPORT SERVICE DESK LISBON

• support of your professional growth... • escalate complex or unresolved issues to specialized support groups... • adhere to it service management (itsm) frameworks...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Responsibilities : restaurant – core support you will deliver high-quality service across multiple support platforms (email and phone); be a passionate advocate...

Create a knowledge base (sops and runbooks) for production support... performs ongoing knowledge development, and special support related to projects...

Education • community college diploma and/or equivalent relevant work experience #li-nb5 skills: customer service & support what you can expect from us: together...

Requirements: native level of dutchfluent level of english (b2)previous experience in customer support would be considered a plus...  rides - transportationyou will...

Your mission we are looking for motivated service desk analyst to integrate a project for one of our clients... * provide initial support and attempt to resolve...

Your missionwe are looking for motivated service desk analyst to integrate a project for one of our clients... investigate, diagnose, and resolve incidents within...

Your missionwe are looking for motivated service desk analyst to integrate a project for one of our clients... provide initial support and attempt to resolve incidents...

Description: job location: lisbon/ portugalwork from the office we run a multilingual customer support and content review centre in lisbon, portugal...

You want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... com/politica-de-privacidade/...

• familiarity with service desk ticketing systems and remote support tools... • coach service desk agents, assess, and record their performance and support them...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

Crossfunctional team leadership: act as the linchpin between service desk onsite support infrastructure and software development teams to foster a cohesive service...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

• customer-focused mindset with a commitment to delivering exceptional service... • make a difference by providing outstanding support to our valued customers...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies...