REMOTE GERMAN CUSTOMER SUPPORT AGENT IN LISBON
Descrição da oferta de emprego
Our client, a multinational financial service corporation, is seeking a friendly and efficient German Customer Support Agent to provide top-notch service to their clients. As the first point of contact, you will be responsible for resolving customer issues and questions via emails and inbound calls, including urgent situations. You will need to multitask numerous tasks during the day, research information, and troubleshoot problems using available resources. You will work proactively and independently to reach targets and goals.
Responsibilities:
- Provide friendly and efficient service to customers as the first point of contact
- Resolve customer issues and questions via emails and inbound calls, including urgent situations
- Identify and escalate issues appropriately
- Multitask numerous tasks during the day
- Research information and troubleshoot problems using available resources
- Work proactively and independently to reach targets and goals
Requirements:
- Proficient in German (C2)
- Advanced level of English (C2)
- Outstanding people skills with a passion to help others
- Able to pick up new technology quickly
- Experienced in Microsoft Office Package
- For non-EU applicants, a valid work permit is required
Offer:
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Relocation package
- Flexible working schedule, while working fully REMOTE
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Fun and engaging company-wide initiatives, like wellness programme
If you are looking for a challenging and rewarding position that allows you to work remotely, then this is the perfect opportunity for you. Apply today and become part of our client's team in Lisbon.
Detalhes da oferta
- Em todo Portugal
- Indeterminado - Indeterminado
- Efetivo, tempo inteiro
- 1500€ - 2000€
- 16/11/2023
- 19/05/2024
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