EMPREGO SUPPORT 2ND LINE

Creation of backend and end-user self-help knowledge articles for raised incidents to ensure better support on re-occurring incidents...    we are inspired to transform...

Join a dynamic and proactive team, providing high-quality technical support in the banking sector... profile:experience in second-line support - technical support...

Join a dynamic and proactive team, providing high-quality technical support in the banking sector... profile:experience in first-line support - technical support...

Estamos a reforçar uma das nossas equipas em modelo híbrido em lisboa e porto, com um perfil de soc 2nd line specialist... • mínimo 4 anos de experiência em funções...

If you share our vision, join us! right now, we are looking for a soc 2nd line triage engineer to integrate our internal team... incident management advisory: advise...

Com/politica-de-privacidade/... requisitos do trabalho requirements: – know your way around a computer; – focused and driven; – you enjoy working with people and...

This leader must bring organizational skills to plan, manage, and continuously improve it support... this pivotal role is all about enhancing the user experience...

* support experience in a high-volume environment, including service industries, retail, hospitality or other support environments preferred but not mandatory...

Youll provide exceptional support to resolve customer issues and requests swiftly... you have previous experience in a technical support and/or customer service...

Within sherpany you have the opportunity to closely interact with a multinational and talented team learn how to become a master of your craft and embrace your job...

The candidate is expected to participate in continuous process improvement as well as use their experience to enhance cgi’s ability to offer exceptional customer...

Live cooperation: you are open to support various projects and support teams around the world... you contribute to the transfer of information to 2nd level support...

What you will do to be the primary point of contact for local iot support and sales teams; take responsibility over generating and monitoring tickets; develop documentation...

Who you are * previous experience in a technical 1st/2nd line it support role... * provide direct support and troubleshooting assistance to end-users through triaged...