CUSTOMER SERVICE – AFRIKAANS SPEAKER
Descrição da oferta de emprego
Are you looking for an exciting opportunity to work in sunny Portugal?
Are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide?
Join a leading outsourcing company that specializes in providing customer/technical support and content moderation services and become part of a team of experts!
No Experience Needed - Training provided
Work Place : Lisbon
What you will be doing:
Assure a first line support and contact to customers;
Assist with customers complaints in line with the current business procedures;
Deliver a high level of customer service, communicating effectively at all times.
Requirements:
Fluency in Afrikaan (written and spoken);
Ability to communicate clearly and effectively
What we offer:
Working hours: Full time contract (40h per week = 5 working days; 8h a day)
Monday to Sunday - Rotating Shifts
Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).
FOR INTERNATIONAL CANDIDATES:
Airport pick-up and administrative assistance with your registration in Portugal;
Reimbursement of your initial flight expenses after 9 months of successful integration;
Yearly complementary two-way flight ticket back to your home country (within the EU);
Accommodation in one of our companys shared apartments;
Free Portuguese lessons, sports activities, cooking lessons and much more!!
Note: When you apply for this vacancy, you are giving your GDPR consent to SmartRecruitments We might share your CV details directly with our client for the purpose of recruitment.
Detalhes da oferta
- Efetivo, tempo inteiro
- 1000€ - 1500€
- 09/06/2023
- 27/05/2024
Main responsibilities: - handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers... our client is a global multinational customer experience specialist providing consulting, customer service......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... positive attitude and willingness......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences... ✓ability to deliver results independently and in often ad......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences... ✓ability to deliver results independently and in often ad......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ✓ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences......
Are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading outsourcing company that specializes in providing customer/technical support and content......
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......