EMPREGO IT SUPPORT GERMAN AND PORTO, PORTO

Balances stakeholders and  i nfluencing:   you proactively engage  with business and functional teams to understand their needs and then  identify  and  anticipate...

Revise and update existing programs and provide required documentation... facilitate the system/service/product lifecycle, and ensure stable, secure, performant...

With your excellent communication skills and problemsolving abilities you will ensure that our customers receive topnotch support and assistance...

Come and work with us... offering support, protection and services that put people first...   as a customer service specialist in this project, your daily responsibilities...

Participation in it audits... participation in workshops and demos... communicator that will be able to analyse, summarise and put the question to troubleshoot it...

it support analyst (m/f) - hybrid (porto)... we have multidisciplinary skills and it know-how that allow us to contribute, optimize and progress with our clients...

Process elaboration for ticket reduction training and customer support end user feedback management requirements university degree in technical studies or similar...

Prepare and implement meetings and team member appraisals... confident, friendly and professional manner... create statistics and bespoke reporting...

Teams of it and banking support activities work in an integrated, inclusive and transversal way, supporting all the business lines and country platforms...

• initial and continuous training... • superb written and oral communication skills in german (c2 level) and good understating in english (b2 level)...

Descrição do emprego: oferta: german customer support advisor - porto     » manpowergroup portugal     » ref:     »     » porto     » call center / help desk detalhe...