EMPREGO SERVICE DELIVERY SUPPORT ADMINISTRATOR LISBOA, LISBOA

Monitor and highlight all types of products/platforms and support related events in advance, subject to service impact or deterioration of customers solutions, securing...

support ad-hoc projects and initiatives per business needs... identify root cause of reported issues and provide appropriate resolutions in order to deliver excellent...

* support the global data delivery lead in successfully delivering global projects... reporting to the global client delivery director both functionally and hierarchically...

Job experience * customer support background... * training delivery experience is a plus... * document errors and resolutions, create and update support documentation...

support to include the delivery of training, execution of adoption campaigns, implementation of data improvement efforts, reporting, and assisting with testing updates...

Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service... • technical capability...

We are looking for a country service desk lead to provide the necessary know-how to identify, implement and maintain country it service desk & first line support...

Process both client-generated and internally generated service request tickets, within specified delivery times... administrative support to certify client details...

Process both client-generated and internally generated service request tickets, within specified delivery times... * administrative support to certify client details...

We are looking for a digital support business analyst... partnering with the po in user story creation and timely delivery for set requirements...

Information technology infrastructure, foundation certification or equivalent service management certification... we are looking for a business support and administrative...

You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations... you will be part of the iberia solution...

Adhere to standard operating procedures to maintain consistent service delivery and quality standards... position overview: as a german-speaking customer support...

• microsoft certification in relevant technologies • information technology infrastructure , foundation certification or equivalent service management certification...

Information technology infrastructure, foundation certification or equivalent service management certification... contributes to the development of a shared customer...

Ensuring that analysis requests are resolved quickly and within agreed service levels... resolution of incidents, issues and performance problems arising from continuous...