EMPREGO SERVICE DESK ONSITE SUPPORT

• support of your professional growth... • adhere to it service management (itsm) frameworks and guidelines... • escalate complex or unresolved issues to specialized...

• provides timely support to onsite technicians at store locations... • in-depth knowledge of help desk functions, process and procedures and quality of service...

Create a knowledge base (sops and runbooks) for production support... performs ongoing knowledge development, and special support related to projects...

Education • community college diploma and/or equivalent relevant work experience #li-nb5 skills: customer service & support what you can expect from us: together...

• familiarity with service desk ticketing systems and remote support tools... • coach service desk agents, assess, and record their performance and support them...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

• customer-focused mindset with a commitment to delivering exceptional service... • make a difference by providing outstanding support to our valued customers...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

service desk analyst will be supporting multiple retail accounts... position description: the main responsibility of the service desk analyst involves taking in...

Position description: job role and responsibilities • support technical incidents on office 365, workstation, sharepoint, devices and platform services and other...

As your role develops and additional clients are brought on board your role may also include support of those clients... authority you do not have any authority...

As a service desk agent with hcl technologies, you will be the first point of contact for supply and demand related customer support inquiries for our finnish speaking...

As a service desk agent with hcl technologies, you will be the first point of contact for technical and customer support inquiries for our german speaking stakeholders...

If you share our vision, join us! right now, we are looking for a dutch speaking service desk technician to integrate our internal team, based in lisbon, to provide...