ITALIAN CUSTOMER SERVICE WITH PORTUGUESE LANGUAGE
Descrição da oferta de emprego
We can offer you a job in an international company that values its employees.
With this job you will be able to grow learn and experience the work atmosphere of Portugal.
While developing on a professional level you can also experience all that Portugal has to offer such as the beautiful landscapes and famous port wine meet new people from a lot of different cultures and maybe even learn Portuguese.
As a Customer Service for streaming channel you will be the first point of contact for customers to directly attend to their inquiries.
Tasks Assist viewers through phone chat and email regarding different queries.
Provide account and application support to viewers namely with regard to software functionality Provide technical support and troubleshooting of system configurations and network settings.
Provide accurate and realtime responses to the viewers inquiries Keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as actions taken.
Requirements Proficiency level of Italian language (C2) Good level of Portuguese and English (B2) Excellent communication skills coupled with empathy and team spirit Previous experience in Customer Service or Sales is a plus For nonEU residents it is mandatory to have a valid work permit Benefits Competitive wages (14 monthly payments per year) Performance bonus Meal Allowance Health insurance with a dental plan (after 6 months contract) Availability to work from home temporarily Relocation package accommodation in a shared apartment for 6 months and flight reimbursement.
Work with adventurous people from over 15 nationalities Benefit from our modern amenities an onsite doctor many discounts in local businesses company parties and events and much more! We promote intercompany mobility to work at any of our sites around the world.
Location.
Lisbon Portugal
Detalhes da oferta
- Recruit4Work S.L.
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... positive attitude and willingness......
Delivery of high-caliber customer service on post-sales requests (delivery, warranties, refunds... our client a tech business, with worldwide offices, is looking for their portuguese team a: customer advisors (m/f/x) | remote(a) lisbon - portugal | italian speaker [ref: ca... embrace the sunlit opportunities......
Our client is looking to expand their team in lisbon, to deliver premium service to italian speaking customers... we are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction......
€ language bonus 450... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients......
We might share your cv details directly with our client for the purpose of recruitment... supporting customers after they have independently purchased services on facebook, as well as on instagram and whatsapp; handling payment and billing issues (billing issues); independently and proactively finding......
For international candidates: airport pick-up and administrative assistance with your registration in portugal;reimbursement of your initial flight expenses after 9 months of successful integration;yearly complementary two-way flight ticket back to your home country (within the eu);accommodation in one......
Utilize our extensive knowledge base to find independent solutions and deliver exceptional customer service... engage in outbound callbacks and proactively assist customers who previously contacted facebook customer service via other channels... we might share your cv directly with our client for the......
€ + language adder german 450... start: 5th april banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓ambitious to engage with other team members and share experiences... ✓well organized, valuing excellent work ethic and acting......
