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GERMAN CUSTOMER SERVICE

Descrição da oferta de emprego

Are you ready for an incredible adventure in sunny Portugal? We have a thrilling opportunity waiting for you!


Passionate about online advertising and new technology? Join one of the world's leading companies and be part of an innovative team that is shaping the future!


No Experience Required - Training Provided
Remote Work in Portugal - Enjoy the flexibility and comfort of working from anywhere in Portugal!

Your Role:


You will be responsible for handling inquiries from small and medium-sized businesses via phone, email, and live chat.
Engage in outbound callbacks and proactively assist customers who previously contacted Facebook customer service via other channels.
Provide support to customers who have purchased services on Facebook, Instagram, and WhatsApp.
Resolve payment and billing issues efficiently and professionally.
Utilize our extensive knowledge base to find independent solutions and deliver exceptional customer service.

Requirements:


Fluency in German (C1 level)
Proficient in English (B2 level)
Excellent communication skills

What We Offer:


Full-time contract with 40 hours per week, allowing for work-life balance.
Rotating shifts from Monday to Sunday, ensuring a variety of schedules.
Initial 12-month contract with the possibility of permanent employment after 2 years (or 1 renewal).
Enjoy the benefits of private health insurance after contract signature.
Competitive salary of €1398 gross per month plus a €100 performance bonus.


For International Candidates:


We will arrange airport pick-up and provide administrative assistance to facilitate your smooth transition to Portugal.
Yearly complementary round-trip flight ticket within the EU, so you can visit your home country.
Comfortable accommodation in one of our shared company apartments.
Take advantage of free Portuguese lessons, engaging sports activities, fun cooking lessons, and much more!


Don't miss out on this amazing opportunity to work in beautiful Portugal while advancing your career with a global leader. Apply now and embark on an extraordinary journey!

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Detalhes da oferta

Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Efetivo, tempo inteiro
Remuneração
  • 1000€ - 1500€
Data de publicação
  • 09/06/2023
Data de expiração
  • 27/05/2024
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