CUSTOMER SERVICE REPRESENTATIVE( ITALIAN SPEAKER)
Descrição da oferta de emprego
- Be a team player and contribute to a positive work environment!
- Ensure an exceptional customer relationship and customer experience throughout the entire customer journey.
- You will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc.) via email, phone calls and/or chats.
- Build a sustainable and mutually beneficial relationship between customers and the brand you represent.
Requisitos do trabalho
- Fluent Italian speaker.
- Knowledge of English level C1 (to ensure you are up to date with training and communication between departments and employees).
- Excellent communication skills and ability to work well in a team.
- Positive attitude and willingness to perform additional tasks.
- Customer satisfaction orientation and proactivity.
- Ability to deliver results independently and in often ad hoc situations.
- Ambitious to engage with other team members and share experiences.
- Well organized, valuing good work ethic and acting with integrity in every situation.
- Demonstrate reliability and trustworthiness.
Outros dados de posição
- Paid onboarding period of one month (1000€ net).
- Professional career progression and support throughout your career development.
- A multicultural and diverse environment with an excellent working environment.
- Team building activities organized by Cluster and/or its team members.
- Competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable).
- Salary paid in twelve or fourteen months.
- All necessary equipment will be provided by the company.
- Private medical insurance will be provided (after completion of the probationary period).
- Job Types: Full-Time, Permanent (probation period of 6 months)
- Start date: 22.05.2023
- Salary: Up to 1,200€ Monthly gross (excluding performance bonus and/or other benefits)
Detalhes da oferta
- Em todo Portugal
- Indeterminado - Indeterminado
- Efetivo, tempo inteiro
- 1000€ - 1500€
- 16/01/2024
- 22/11/2024
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