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CUSTOMER SERVICE REPRESENTATIVE( ITALIAN SPEAKER)

Descrição da oferta de emprego

  • Be a team player and contribute to a positive work environment!
  • Ensure an exceptional customer relationship and customer experience throughout the entire customer journey.
  • You will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc.) via email, phone calls and/or chats.
  • Build a sustainable and mutually beneficial relationship between customers and the brand you represent.

Requisitos do trabalho

  • Fluent Italian speaker.
  • Knowledge of English level C1 (to ensure you are up to date with training and communication between departments and employees).
  • Excellent communication skills and ability to work well in a team.
  • Positive attitude and willingness to perform additional tasks.
  • Customer satisfaction orientation and proactivity.
  • Ability to deliver results independently and in often ad hoc situations.
  • Ambitious to engage with other team members and share experiences.
  • Well organized, valuing good work ethic and acting with integrity in every situation.
  • Demonstrate reliability and trustworthiness.

Outros dados de posição

  • Paid onboarding period of one month (1000€ net).
  • Professional career progression and support throughout your career development.
  • A multicultural and diverse environment with an excellent working environment.
  • Team building activities organized by Cluster and/or its team members.
  • Competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable).
  • Salary paid in twelve or fourteen months.
  • All necessary equipment will be provided by the company.
  • Private medical insurance will be provided (after completion of the probationary period).
  • Job Types: Full-Time, Permanent (probation period of 6 months)
  • Start date: 22.05.2023
  • Salary: Up to 1,200€ Monthly gross (excluding performance bonus and/or other benefits)
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Detalhes da oferta

Empresa
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Efetivo, tempo inteiro
Remuneração
  • 1000€ - 1500€
Data de publicação
  • 16/01/2024
Data de expiração
  • 12/08/2024
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