Ir à oferta completa

GERMAN ADVISOR FOR A PROVIDER OF RISK MANAGEMENT PRODUCTS

Descrição da oferta de emprego

Description: Come and work with us. Do you want to offer solutions to help our global clients protect and support their major purchases?Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you!Our client helps people thrive in a connected world. Offering support, protection and services that put people first. As a customer service specialist in this project, your daily responsibilities will include:Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives.Responsible for dealing with all customer enquiries ensuring the highest levels of service are provided to CustomersAnswer inbound calls and emails within guidelines/goals established by the client and contact center managementComplete daily tasks as allocated in an efficient and timely mannerMaintain accuracy and security of customer information on the databaseProvide friendly and efficient service to the worldwide communityBe a first point of contact to handle and resolve customer complaintsIdentify and escalate issues appropriatelyCompose thoughtful and accurate messages or customize prepared responses to customer emailsResearch information and troubleshoot problems using available resourcesMonitor and control numerous concurrent tasks in tandemProactively and independently work to meet targets and goals To succeed in the role, you will need to have:Native or proficient level of German (C2) (mandatory)Advanced level of English (at least C1) both verbal and written (mandatory)Computer literateA motivated and enthusiastic personalitySelf-organized, planning and prioritization skillsPatience, empathy, and a unique ability to manage stressAbility to work under pressure and adapt quickly to adverse situationsTechnical aptitude and the ability to pick up new technology quicklyAble to follow guidelines and instructionsAbility to keep calm and clear-headed in critical situationsAbility to demonstrate confidence when imparting information or dealing with troubled callersHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Portugal Benefits.Signing bonusRelocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work culture Go further with Foundever™ We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!

Ir à oferta completa

Detalhes da oferta

Empresa

Foundever Portugal

Localidade

Em todo Portugal

Endereço

Indeterminado - Indeterminado

Data de publicação

14/04/2024

Data de expiração

13/07/2024

Como detectar ofertas falsas

German Customer Advisor

SmartRecruitments

Contract type- fixed-term, renewable employment contract with an initial duration of 12 months (6 months contract on request of the candidate is possible)- subsequent extension for a further 12 months- possibility of permanent employment after 24 months- private health insurance from the signature of......

Customer Support with German & English for Search Engine

Paco recrutiment

” we are looking for german speaking employees for our team in lisbon to support our customers... its flagship product is their search engine, and its declared mission - 'to organize the world's information resources so that they become widely available and useful for everyone... project starts 15......

Travel advisor - german speaking - czech republic - 3rd july

Spoton connections

Travel adviser brno, czech republic responsibilities • the customer service consultants are the primary contact for our customers • they answer questions regarding the flight reservations, cancellations and online check in via phone • the calls are handled in german and english job requirements requirements......

Customer Support German and English for Insurance Company

Paco Recrutiment

Firma: rozwiązanie na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobowymi... nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia! lokalizacja: wschód – lizbona projekt rozpoczyna się 8... polityka zmieniania, aktualizująca szczegóły płatności zgłaszaj......

Customer Support with German & English for Insurance Company

Paco recrutiment

Nie musisz mieć wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona projekt rozpoczyna się 6... do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje......

Customer Service German (m,f) Banking

Personalbüro U. Herrmann

Start: 5th april banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... job description:you will be a single point of contact for the bank's clients for different types of......

German speaking Customer and Sales Support Officer

SpotOn Connections

Systems; adhere to all company policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct; keeping records as required; issuing of new cards and renewal processes... requirements: in possession of a university degree native or fluent......

Sda with german & english (attractive bonus)

Fujitsu technology solutions, lda.

We are committed to equality of opportunity for all... we use our experience and the power of ict to shape the future of society with our customers... fortune named fujitsu as one of 'the world's most admired companies' in 2013... did you know? fujitsu is the world's fifth-largest it services provider......

Customer Support Alemão - Deutschsprachig – German

Confidencial

We might share your cv directly with our client for the purpose of recruitment... comfortable accommodation in one of our shared company apartments... enjoy the benefits of private health insurance after contract signature... rotating shifts from monday to sunday, ensuring a variety of schedules......

German Customer Service

SmartRecruitments