Ir à oferta completa

CUSTOMER SERVICE FOR GAMING PRODUCTS (GERMAN SPEAKER)

Descrição da oferta de emprego

Description: You are passionate about the Gaming Industry and also assisting customers? On top you would like to live in one of the most vibrant cities in Europe? Then this might be the perfect match for you!Your responsibilities and impact working as a Technical Support Agent will be:Address escalated customer inquiries, complaints, and technical issues related to products and services.Conduct thorough investigations into escalated cases, analyze data, and identify root causes for appropriate solutions.Communicate with customers via phone, email, or chat to understand concerns and deliver timely resolutions.Make informed decisions based on company policies, product knowledge, and customer needs. Skills, qualifications and interests you need to succeed in this role:A native-level proficiency in German and a minimum C1 level of EnglishA valid Portuguese work permit (required)Living in or willing to relocate to Lisbon for an international career and life experienceMotivation and commitment to perform the assigned tasks effectivelyExcitement about intercultural communication and embracing the expatriate lifestyleWhat’s in it for you?Type of contract: Unfixed term contract, 30 days probation periodWorking hours: full time (40h/week) Monday-Friday 9:00-18:00 Salary conditions: 850€ gross per month + 50€ tech bonus + 200€ language bonus + 120€ performance bonusLoyalty bonus of 300 euros every three monthsHealth insurance after 6 months Paid professional trainingEmployee discountsFun and engaging company-wide initiativesExcellent work cultureFor international candidates:Reimbursement of your initial flight expenses after 3 monthsUp to 360.00 euros for accommodation per month for 12 months (Reimbursed during 12 months)Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodationYour Future Company:Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.What should you expect from living in Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment
Ir à oferta completa

Detalhes da oferta

Empresa
  • Blu Selection
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 12/04/2024
Data de expiração
  • 11/07/2024
Customer Service (m/f) - German Speaker - PORTO
Vertente Humana

Main responsibilities: - handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers... are you a motivated and communicative person who loves helping others? this is the perfect opportunity for......

German Speaker Customer Service (Social Media) Remote work
SmartRecruitments

We might share your cv details directly with our client for the purpose of recruitment... are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading......

Customer service representative ( german speaker)
Cluster osl

Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......

Customer service representative ( german or dutch speaker)
Cluster osl

Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......

Customer Service German (m,f) Banking
Personalbüro U. Herrmann

Start: 5th april banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... job description:you will be a single point of contact for the bank's clients for different types of......

Customer service agents (m,f) german cryptocurrency
Personalbüro u. herrmann

From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......

German Customer Service
SmartRecruitments

Utilize our extensive knowledge base to find independent solutions and deliver exceptional customer service... engage in outbound callbacks and proactively assist customers who previously contacted facebook customer service via other channels... requirements: fluency in german (c1 level)proficient in......

Customer Support with German & English for Search Engine
Paco recrutiment

” we are looking for german speaking employees for our team in lisbon to support our customers... its flagship product is their search engine, and its declared mission - 'to organize the world's information resources so that they become widely available and useful for everyone... project starts 15......

Customer service representative( italian speaker)
Cluster osl

Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... professional career progression......

Customer Service – Afrikaans speaker
SmartRecruitments

For international candidates: airport pick-up and administrative assistance with your registration in portugal;reimbursement of your initial flight expenses after 9 months of successful integration;yearly complementary two-way flight ticket back to your home country (within the eu);accommodation in one......