CUSTOMER DELIGHT FOR SOCIAL MEDIA &#; RUSSIAN SPEAKER
Descrição da oferta de emprego
Ensure customers satisfaction by representing one of the world’s most recognizable companies and supporting their business.
Our Client Our client is one of the world’s leading companies in the field of Social Media and wants you to be part of its team.
What you'll do Provide support to high level clients to help them grow across multiple channels &#; chat, email and phone; Support and expand the self-serve advertising base for clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service products; Provide product and tool support to enhance clients’ experience; Identify and solve problems technical bugs and ads’ delivery issues; Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions; Provide vital product insights and feedback from our customers to engineering.
What you'll need Native level written and verbal communication skills in Russian; Good knowledge of English (B2 level) required; Computer skills (basic skills mandatory, advanced skills like coding preferential); Good analytic skills and logical thinking; Excellent communication skills.
verbal, written, listening skills; Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform; Ability to multitask and work under pressure; Availability Monday to Sunday, including rotating weekends; EU citizenship or work permit for Portugal.
Benefits Excellent work opportunity in a dynamic leading multinational company; Possibility to live in one of our apartments; Initial flight expenses refund; Annually complementary return flight to your home country (within Europe); Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection; Free healthy meals, such as salad, fruit, soup and bread, available to all employees; Health Insurance since day one in the company; Free company events and activities; Floor animation activities, with prizes every month.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 28/04/2024
- 27/07/2024
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