EMPREGO SERVICE DESK WORKING TEAM

Position description: position description cgi philippines is looking for an it service desk operations lead with experience in managing a team of it service desk...

Position description: we are seeking a help desk/service desk technician to join our team... • meal allowance for each day of working... • adhere to it service management...

Estamos à procura de um service desk & workplace team leader para se juntar à equipa da direção de sistemas de informação do oney... garantir uma melhoria continua...

Better ways of working... knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures...

About the merchant service team the merchant service organization consists of merchant service specialists located in sweden, portugal and malta...

Authority you do not have any authority for member expenses, overtime or third party invoices unless specifically delegated by service management teams...

Prerequisites: at least two years' experience as a frontline service desk specialist... at cgi, we’re a team of builders... • initiate service orders to technicians...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Direct the team in areas of project planning, execution and close-out, financial management, communications and milestone deliverables...

* validate team time sheets fortnightly with 100% accuracy... * lead the team to achieve service level agreements (slas) and key performance indicators (kpis) set...

Publish performance reports regularly; implement a systematic approach to manage team leave and attendance accurately for billing purposes; validate team time sheets...

Requisitos:- fluent in german and english;- previous experience in team leading a team of customer service... monitor and deliver individual and team performance...

Previous experience in team leading a team of customer service... hybrid working method (2 days at home)... monitor and deliver individual and team performance and...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... as part of this program, we are building up a service desk...

At cgi, we’re a team of builders... • in-depth knowledge of help desk functions, process and procedures and quality of service measurement... if you require an accommodation...