EMPREGO SERVICE DESK MULTIPLE

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

• familiarity with service desk ticketing systems and remote support tools... position description: position description cgi philippines is looking for an it service...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Familiarity with it service management frameworks (e... service management: oversee the delivery and performance of it services, ensuring adherence to service level...

service desk analyst will be supporting multiple retail accounts... position description: the main responsibility of the service desk analyst involves taking in...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... learn more at www...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... position description: cgi is building a capability to support...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... • create and update knowledgebase...

Position description: job role and responsibilities • support technical incidents on office 365, workstation, sharepoint, devices and platform services and other...

Prerequisites: 2-4 experience as a frontline service desk specialist... • initiate service orders to technicians on site... • adhere to the agreed standards and...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Education • community college diploma and/or equivalent relevant work experience #li-nb5 skills: customer service & support what you can expect from us: together...

Position description: job requirements as service desk work force manager (wfm), • upkeep of key metrics like service levels / asa / average handle time and perform...

Assegurar o serviço de service desk utilizando várias ferramentas de registo para tratamento e/ou encaminhamento de incidentes, requests e changes...

Where this is the case, it is possible that you may report through to multiple line managers... authority you do not have any authority for member expenses, overtime...

Participar na atualização e definição de procedimentos do service desk... conhecimento em metodologias itil e experiência na definição de procedimentos service desk...

Olá técnico de service desk (m/f) !!... valoriza-se experiência de service desk, de ferramentas itsm e conhecimentos de itil... estamos mesmo à tua procura! a dts...