EMPREGO SERVICE DESK MULTIPLE AMADORA, LISBOA

Familiarity with it service management frameworks (e... service management: oversee the delivery and performance of it services, ensuring adherence to service level...

Experience with multiple servicenow modules, such as itsm, spm, itom, hrsd, or csm... 5+ years of hands-on experience with the servicenow platform, including architecture...

This position requires the ability to exercise sound judgement and make decisions independently through direct interaction with service owners, service desk, and...

Work closely together with it architects, service managers, vendors, service integrators, business, and delivery & release management... perform and coordinate end-to-end...

Problem-solving mindset, with a proactive approach to handling incidents, service requests, and infrastructure challenges... supporting the expansion of the tool...

Schedule, coordinate, and manage releases across the platform for multiple applications within various portfolios... pto proxy responsibilities: global it operations...