EMPREGO SERVICE AND FIELD DESK

• experience in logging and managing service requests, incidents, and problems using a ticketing system... • adhere to it service management (itsm) frameworks and...

Knowledge and skills client relationship and business development • knowledge of client, industry and market • knowledge of all cgi services, offerings and capabilities...

O que procura nos candidatos requirements: mandatory proficiency in english and dutch or german strong client-facing and communication skills customer service orientation...

Job type: full-time job location: remote we are recruiting for the it service desk role, for replacement on sick leave... what tasks does this role involve? it...

Excellent written and verbal communication skills... support coordination and implementation of global hta strategies, including dossier development and submissions...

• develop and implement strategies to optimize processes and enhance overall service desk efficiency... • familiarity with service desk ticketing systems and remote...

Proactive and self-motivated... knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies...

About the role: capital and service sales associate   this position has responsibility for planning and scheduling activities required to meet customer needs,...

Provide installation and service direction on-site and remotely... includes all types of maintenance service (preventive and remedial), manage maintenance facilities...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • good analytical and problem resolution skills, verbal...

Preferred qualifications:   field service medical equipment experience preferred...  boston scientific continues to evaluate its policies and protocols regarding...

Territory for the field service technician ii is st... two years minimum field service equipment, two years minimum preferred in medical equipment...

• adhere to the agreed standards and service levels... • handle service requests, install/uninstall approved software and configurations... • create and update knowledgebase...

Reporting all service activities in approved service management systems and meet key performance indicators... train field service engineers when needed in local...

• proactive, service minded and able to multi-task... • receive and respond to user inquiries and requests via telephone, email, case tracking system professionally...

We benefit from our collective success and actively shape our company’s strategy and direction... you’ll develop innovative solutions and build relationships with...

Laptop, monitor and headset)... we benefit from our collective success and actively shape our company’s strategy and direction... you’ll develop innovative solutions...

service desk analyst will be supporting multiple retail accounts... your future duties and responsibilities: • handles first line incidents, including triage and...