EMPREGO INFRASTRUCTURE AND SERVICE DESK LISBOA, LISBOA

What tasks does this role involve? it user support via telephone, mail and web channels; resolution of incidents and user requests; collaboration on problems and...

* investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined priorities... * provide initial support and attempt to...

Your mission we are looking for motivated service desk analyst to integrate a project for one of our clients... * provide initial support and attempt to resolve...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

We value: dynamism and initiative; high sense of responsibility; ability to analyze and solve problems; easy interpersonal relationship and team spirit; ability...

Because we aspire to do more and better, we are looking for a service desk technician to integrate our team... we value: dynamism and initiative; high sense of responsibility...

A high standard of written and spoken english and attention to detail...   - offer an extended level of service and technical consultancy, identifying the latest...

You’ll face new and exciting challenges that will keep you engaged and motivated... diversity drives our innovation and we offer a collaborative, dynamic, and international...

A successful candidate should bring both technical and pre sales skills that establish credibility and a confident presence, and assuring both internal and external...

Identifies it service or solution problems and seeks resolutions without impact to end user •may perform 3rd level-level user help desk activities, individual coaching...

• events and teambuildings... you can count on technical and behavioural training sessions (e-learning and classroom), meet&techs, webinars and mentoring...

Familiarity with service desk environment... through reporting and analysis, pinpoint inconsistencies and underlying issues... good analytical and reasoning skills...

Customer service and previous experience is a plus... job description • front desk • bike rental process: welcoming guests, suggesting routes, assigning, and receiving...

Working knowledge and experience in service management... service manager (m/f) - lisbon... recruitment, selection and integration process... technology sector...

Experience in customer service is a plus... enjoying riding a bike (leisure riding) and enjoying the outdoors is an advantage... job description bike rental process:...

Drawing up specifications for the purchase of hardware and services and analyzing and evaluating proposals... be responsible for communicating, collaborating, and...

• working knowledge and experience in service management... • strong presentation and communication skills... • excellent problem solving and critical thinking skills...

Health and life insurance... social events and team buildings... experience in implementing synchronous and asynchronous interfaces through middleware tools...

We have multidisciplinary skills and it know-how that allow us to contribute, optimize and progress with our clients... • and, of course, many gatherings and social...

• executes and supports customer service standards and hotel’s brand standards... • identifies and implements process improvements and best practices...