EMPREGO ANALISTA SERVICE DESK TICKET

ticket management: • log all incoming service requests, incidents, and problems accurately... • adhere to it service management (itsm) frameworks and guidelines...

• familiarity with service desk ticketing systems and remote support tools... position description: position description cgi philippines is looking for an it service...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Position description: job role and responsibilities • support technical incidents on office 365, workstation, sharepoint, devices and platform services and other...

Your mission? to seamlessly execute itil support processes, from frontline service desk interactions to tackling intricate fourth-line escalations...

Maintain service ticket ownership throughout the life of the support incident... escalate high-profile issues to the service desk manager for appropriate handling...

* maintain accurate records of customer interactions, actions taken and ticket details in jira service desk / other itsm tooling... * provide first-level technical...

If you have a an advanced level of english apply now to join an international company in oeiras! tasks youll be managing and optimizing the performance of customer...

Were looking for an operations specialist with knowledge on financial institutions practices and with a native level of portuguese! apply now to join an international...

• excellent customer service skills... • track record of successful guest hospitality service... • handle cash and digital transactions and operate the ticket booking...

Este profissional irá trabalhar para o mercado do canadá e terá de ter disponibilidade para realizar turnos diurnos ou noturnos (24/7) responsabilidades: fornecer...

Responsabilidades: fornecer assistência de serviço remoto através do uso de várias ferramentas de suporte remoto baseadas na web responder às solicitações de assistência...

Provides subject matter expertise for the migration efforts support ticket resolution and act as escalation point for tier 1 and 2 service desk support...