TECHNICAL SUPPORT FOR LIGHTING PRODUCTS (GERMAN SPEAKER)
Descrição da oferta de emprego
You are interested in technology and tech-savvy? Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to work for a global player in smart lighting solutions? Do you want to relocate to the beautiful capital of Portugal - Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a Technical Support Agent will be.
* Provide support to customers by responding to inbound requests + document relevant case information * Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels * Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels * Ensure excellent customer satisfaction by responding in an appropriate and friendly manner * You will work in a multicultural team environment alongside a diverse team What's in it for you? * Working hours.
Monday to Sunday, rotating shifts 7 am to 7 pm (8h/day) * A package in line with the market.
EUR gross/month (paid 14x) + up to 100EUR / month performance bonus + meal vouchers of 7.
23EUR / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) * If you live outside Portugal.
reimbursement (up to 400EUR) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay) * WFH possible (depends on the region of Portugal you live in) * Opportunity to be part of a challenging and fast-paced environment * Possibility to collaborate with some of the biggest brands in the industry * A multicultural and international environment * Fully paid training, professional development, and career evolution Skills, qualifications, and interests you need to succeed in this role.
The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the job.
Are you customer service oriented, have good communication skills, are proactive and a team player? Then they might have an opportunity for you to join them! * You are a native German speaker (this is a must!) + a good level of English * You are looking for a job opportunity abroad * You are motivated and committed to your work * You have no trouble with writing in German * You are a team player and willing to work with many other nationalities * A sales/ Commercial background is a plus * Previous experience in Customer Service or credit recovery experience is a plus The Company.
Started up by 2 French entrepreneurs in the year , the Company has become an international Customer Experience Specialist, with a global presence and counting more than employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands
Detalhes da oferta
- Indeterminado
- 14/05/2024
- 12/08/2024
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
Firma: rozwiązanie na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobowymi... działa w 54 krajach powiązanych z ubezpieczeniami majątkowymi, osobistymi, biznesowymi, wypadkowymi, reasekuracyjnymi i na życie... do naszego zespołu w lizbonie poszukujemy pracowników......
Firma: największa na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobistymi... nie musisz mieć wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona projekt rozpoczyna się 6... działa w 54 krajach oferując ubezpieczenia majątkowe, osobowe......
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... adhering to time limits for contact, response, and follow-up... c2 level or german/french/italian......
Nl] (a) german speaker [ref: ta... de] | french speaker [ref: ta... requisitos do trabalho global requirements: possess excellent writing and verbal communication skills to simplify technical language for non-technical users... our client in the outsourcing and offshoring consulting business, with......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Are you a motivated and communicative person who loves helping others? this is the perfect opportunity for you! vertente humana is currently recruiting german speakers for a renowned company located in porto... for more information you can consult our privacy policy on our website......
Requirements:fluency in german (c1 level)proficient in english (b2 level)excellent communication skillswhat we offer:full-time contract with 40 hours per week, allowing for work-life balance... provide support to customers who have purchased services on facebook, instagram, and whatsapp......
” we are looking for french speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
