SERVICE MANAGER (M/F) – REMOTE
Descrição da oferta de emprego
We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile.
Service Manager (m/f) – Remote What do you need to have.
Hard Skills.
• Between 3 to 6 years of proven relevant professional experience in global IT operations • Involvement in building IT solutions or operating IT solutions from a service perspective • Monitoring and reporting KPIs and setting up SLA concepts • Certification in ITIL is a plus • Project management and experience working with technical teams • Experience with service providers and management and monitoring of services • Cybersecurity knowledge • Business Fluent in English and German Soft skills • Good communication • Team spirit • Proactivity • Time management What we can offer.
• Personalized support from your team • Your manager will take into consideration your motivations and suggestions • Victories will be celebrated together • Your HR and Support Teams will always be available to help • Constant feedback on your work • A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc) • And, of course, many gatherings and social events
Detalhes da oferta
- Elevus - People & Business Results
- Indeterminado
- 11/04/2024
- 10/07/2024
Are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading outsourcing company that specializes in providing customer/technical support and content......
Vos missions après une formation interne au métier et aux outils de gestion, vous serez en charge de : réceptionner les appels entrants ; traiter par téléphone les actes de gestion, les demandes de renseignements et les réclamations ; comprendre les demandes des adhérents et trouver des solutions ......
Currently, our client is looking for dutch-speaking employees in customer service... your new employer in portugal is a well-known customer service provider that has many headquarters across europe... fully remote from home! your responsibilities on the daily basis:- help clients solve problems in dutch......
Oferta de posição como spa manager procura-se spa manager para ser terapeuta e spa manager em boutique hotel de luxo na ilha de são miguel, açores, portugal... requisitos do trabalho requisitos: - experiência como spa manager - terapeuta com versatilidade em vários tipos de massagens (clássicas e exóticas)......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... responsibilities: provide friendly and efficient service to customers as the first point of contact resolve customer issues and......
Main responsibilities: - handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers... our client is a global multinational customer experience specialist providing consulting, customer service......
Utilize our extensive knowledge base to find independent solutions and deliver exceptional customer service... engage in outbound callbacks and proactively assist customers who previously contacted facebook customer service via other channels... yearly complementary round-trip flight ticket within the......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Start: 5th april banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for......
