SERVICE MANAGER - GERMAN SPEAKER (PORTUGAL)
Descrição da oferta de emprego
Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
OUR ROLEWe are looking for a talented Service Manager (German Speaker) to join our teams in Lisbon.
There is the possibility of 100% remote work, in Portugal.
n this role you will be responsible for.
ollaborate with Business Units to ensure customer satisfaction;Manage budget and report to the service owner;Monitoring and reporting of service delivery;Suggest improvements for optimizations of the service in terms of performance, adaptability, reliability, and cyber security;Incident Management;Understand requirements and business needs;Regular alignment and touchpoints with all involved stakeholders.
YOUR PROFILEBetween 3 to 6 years of proven relevant professional experience in global IT operations;Experience building IT solutions or operating IT solutions from a service perspective;Experience monitoring and reporting KPIs and setting up SLA concepts;Project management skills and experience working with technical teams;Cybersecurity knowledge;Certification in ITIL is a plus;Fluency in English;Fluency in German;Embody Capgemini’s values of Boldness, Trust, and Team Spirit, promoting collaboration, proactive problem-solving, and high-quality software delivery.
WHAT YOU’LL LOVE ABOUT WORKING HEREThe chance to work on interesting and challenging projects for national and international clients;The opportunity to work in great, dynamic teams;Great work environment aligned with our culture and organizational values;Great office locations;Hybrid Work;A permanent contract with an attractive compensation package and benefits;Health and Life insurance;Training and certifications programs;Upskill and reskill opportunitiesReferral program with bonuses for talent recommendations;Mentoring Program and Personal Development Plan;Capgemini's investment program;Discounts on gym, restaurants, education, stores, travel agencies, health, beauty and well being and other partnerships;Others.
BOUT CAPGEMINICapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.
The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future.
It is a responsible and diverse organization of over team members in more than 50 countries.
With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
The Group reported in global revenues of €22 billion.
pply now!
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 11/04/2024
- 10/07/2024
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