Ir à oferta completa

PRODUCTION SUPPORT – SYSTEM MONITORING TECHNICIAN

Lisboa - Lisboa

Descrição da oferta de emprego

Job Description We are seeking a highly skilled and motivated System Monitoring Technician to join our dynamic team.
The ideal candidate will be responsible for ensuring the effective monitoring and maintenance of our production information systems.
Responsibilities.
Work with Build teams for product installations.
Collaborate with Delivery Project Managers on delivery projects.
Assist with operational analysis and problem resolution.
Coordinate with the Client Services Manager on customer-specific configurations.
Engage with the ITCS team for technical infrastructure setup and monitoring.
Main Activities.
Monitor production and acceptance environments, technical environments, and networks.
Escalate alerts and ensure system availability and backups.
Analyze risks and impacts of changes, define operating procedures, and communicate incident reports.
Maintain business and technical components, pilot external partners, and manage and optimize the Information System (IS).
Qualifications Soft Skills.
Organization Analysis and Synthesis Adaptability and Flexibility Interpersonal skills Autonomy and self-organization Performance management Technical Skills.
Linux, Windows, and IBM i5 systems Shell scripting SQL language Databases.
Oracle, Postgres, SQL Server TCP/IP Additional Skills.
Excellent written and verbal communication skills Client Focus / Customer Oriented Teamwork Responsible Language Requirements.
Fluent in French and English Additional Information If you meet the qualifications and are interested in this opportunity, we encourage you to apply and join our dynamic team! I'm interested I'm interested Privacy Policy
Ir à oferta completa

Detalhes da oferta

Empresa
  • Alter Solutions
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 21/05/2024
Data de expiração
  • 19/08/2024
Technical Support Specialist
Cluster OSL

Over 2 years of customer support/technical support experience... nice-to-have: 6 months’ experience in a technical support role... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......

German Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Dutch Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Customer Support with Arabic - Lisbon
Confidencial

What matters are your language skills and willingness to learn new things!what you will be doing:supporting arabic speaking users by multiple communication channels (phone or email)provide support to small and medium-sized businesses (smbs) both in arabic and english;provide pre and post-sales support......

Customer Support with French & English for Search Engine
Paco Recrutiment

” we are looking for french speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......

Customer Support with Dutch & English for Search Engine
Paco Recrutiment

” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......

Customer Support with German & English for Search Engine
Paco recrutiment

” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......

Customer Support Advisor Turkish
SmartRecruitments

As a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests... no previous experience is neededworking schedule time frames: full time 40h/weekwork location: lisbon......

Customer Support Agent (m, f) Turkish
Personalbüro U. Herrmann

Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......

Customer Support with French and English Insurance Company
Paco recrutiment

We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... 2023 your tasks: receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy......