ORDER SUPPORT SPECIALIST WITH HUNGARIAN - RELOCATION TO PORTUGAL
Descrição da oferta de emprego
It is present on many European markets, Portugal included.
You will be signing the contract directly with the Portuguese employer.
The Retail Back-Office Specialist is the go-to person for handling issues related to online orders.
Their primary objective is to resolve problems encountered during the lifecycle of web purchases, especially in the area of top-tier consumer electronics.
From initiating orders to ensuring successful delivery and managing any alterations or returns, this role is pivotal in owning the entire process.
Key responsibilities include collaborating with partners to resolve complex issues, aiming to minimize customer involvement and achieve rapid satisfaction, communicating updates promptly through phone and email.
Additionally, meticulous attention to detail is needed when navigating SAP for record-keeping purposes.
This role demands a blend of problem-solving skills, effective communication, and precise execution within a highly regulated framework.
Detalhes da oferta
- Real Recruitment Solutions
- Indeterminado
- 24/05/2024
- 22/08/2024
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