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(REMOTE WORK) CUSTOMER SUPPORT WITH FRENCH & ENGLISH

Braga - Braga

Descrição da oferta de emprego

Starting date: 08.05.2024

Work from home in districts: Castelo branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro

Online recruitment proces!

The company:

American film and entertainment studio, founded in 1923 by four brothers. The company established itself as a leader in the American film industry before diversifying into animation, television, and video games, and is one of the 'Big Five' major American film studios.

Your tasks:

  • Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
  • Provide account and application support to Customers namely with regards to software functionality.
  • Provide accurate and real-time responses to the customers inquiries.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Our expectations:

  • EU citizenship or a residence permit in Portugal
  • You speak French in proficiency (C2)
  • You speak English (B2)
  • You would like to work from home in South Portugal
  • You like interacting with people

We offer:

  • Full time employment
  • Working shedule: Monday to Sunday – 8 am to 9 pm, 2 rotational days off (5days/week, 8 hours/day)
  • Work from home in districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
  • 6 months fixed-term contract with the possibility of extension
  • Online hiring proces
  • Competetive salary and bonus system: 895€ gross x 14 months up to 100€ performance bonus/month + Transport allowance 20€ per month +Meal allowance 7.23 € NET per day
  • Free Health Insurance after 6 months

For candidates from abroad we offer:

  • Flight ticket reimbursement after 6 months
  • Possibility of accommodation in a company - owned apartment

Send your CV by email *****@*****

We look forward to you !

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Detalhes da oferta

Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Efetivo, tempo inteiro
Remuneração
  • 1000€ - 1500€
Data de publicação
  • 03/05/2024
Data de expiração
  • 01/08/2024
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