JUNIOR CUSTOMER SUPPORT ENGINEER

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer.
Because people can only be their best when they not only feel safe, but are safe.
We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem.
That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view.
We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help.
The work we do here matters.
Department Overview At Motorola Solutions, we create technologies our customers refer to as their lifeline.
Our technology platforms in communications, software, video, and services help our customers work safely and more efficiently.
Whether it is helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.
Bring your passion, potential, and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Job Description The Customer Support Engineer (CSE) will be part of the Portugal Services Organization, led by a group of dedicated Radio System & IP Network based professional engineers, who bring together a wide range of skills and experience that provide critical system support to Motorola Solutions Mission Critical Customers both in Portugal and across Europe.
Such systems include Land Mobile Radio solutions, Software solutions such as Mission Critical Broad Band Push to Talk (MCPTT), Command and Control solutions, through to Two-way Radio products.
We’re looking for talented, motivated, and committed Electronic/System/Computer Engineering graduates to join us and help our customers in the MOMENTS THAT MATTER! Based in Lisbon, the CSE will be part of a unique engineering team that predominantly performs maintenance (Preventative and Corrective) activities, implementation of critical software patches, provide technical support during major software upgrades, as well as providing technical support with system expansions, growing either the existing system or implementing new solutions.
The CSE will be expected to travel to Customer locations to perform their duties.
Basic Requirements • All applicants must undergo and pass detailed security-vetting checks based on country and customer requirements; • University degree or Technical degree in Telecommunications Engineering, Computer Engineering, Software Engineering, or equivalent education; • Good knowledge of IP network architecture and its components, Server Virtualization & Operating Systems, Database Servers, Network Switches, Firewalls and Routers; • Availability & willingness to perform On-call duty (24/7); • Availability and willingness to travel, inside and outside Portugal; • Ability to plan, prioritize, and meet strict deadlines; • Ability to apply critical thinking skills to solve problems and make decisions; • High degree of independence and assertiveness; • Perfect written and oral communication skills in Portuguese and English.
Additional languages would be advantageous; • Class B driving license; Travel Requirements Over 50% Relocation Provided None Position Type New Grad Referral Payment Plan Yes Company Motorola Solutions Portugal, Lda MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe our people are our greatest strength.
More than strong, we’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.
As we have for nearly a century, we design and advance technology – intentionally, purposefully, responsibly – that prioritizes people and helps save lives.
We build and connect critical communications, video security and command center technologies to help protect people, property and places.
And our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security.
Because we believe that the next big idea can come from anyone, anywhere at any time, we're transforming the technology of today with tomorrow in mind.
Anything is possible with the freedom to think outside the box.
Connect with a career that matters and help us to build a future of safer, together.
Learn more www.
otorolasolutions.
om.
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