CONSEILLER SUPPORT (MARCHÉ FRANÇAIS ET ESPAGNOL) F/H
Descrição da oferta de emprego
Vos principales missions seront les suivantes.
- Répondre aux demandes entrantes des utilisateurs de la plateforme via les différents canaux de communication - Suivre les demandes jusqu’à leur résolution conformément au processus interne; - Répondre rapidement et efficacement en cas d’urgence et savoir rassurer le client face à un problème rencontré - Faire remonter toutes les difficultés rencontrées avec le client à son Coach Performance attitré pour apporter la meilleure solution possible et dans les meilleurs délais - Former et accompagner les clients de manière proactive dans la prise en main de la plateforme afin de fédérer les équipes autour d’une stratégie digitale et de leur assurer le succès avec nos produits - Etre force de proposition auprès des clients dans la promotion des innovations de la plateforme MoveWORK; - Etre force de proposition pour tenir à jour la FAQ et les guides du service et faire remonter les retours clients.
Pourquoi rejoindre MoveWORK ? Depuis sa création, l’ADN de MoveWORK repose sur l’humain.
La passion, l’innovation, la simplicité, la proximité et la confiance sont des valeurs qui inspirent et animent nos collaborateurs, jour après jour.
Elles nourrissent notre culture d’entreprise et notre modèle de management.
L’épanouissement des collaborateurs au service de la satisfaction client.
voilà le crédo de MoveWORK ! Au-delà d’un parcours, la société recherche des personnes partageant des valeurs humaines, des idées et de l’énergie positive pour poursuivre son développement en France, au Portugal, en Espagne ainsi qu’à l’international.
Vous êtes passionné(e) par votre métier, vous souhaitez vous investir et participer à des projets motivants et innovants, favorisant la collaboration et l’autonomie ? MoveWORK vous attend !
Detalhes da oferta
- MoveWORK
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 15/04/2024
- 14/07/2024
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