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APPLICATION PRODUCTION SUPPORT

Lisboa - Lisboa

Descrição da oferta de emprego

Support the business in their IT needs and understand the business workflows and scenarios; - Maintaining a proper coverage in their designated shift; - Voluntarily picking up work and tasks as received over email, phone or in person; -Provide business, team members and other project/task partnering teams updates on the issue/task/project; - Understand the underlying issue and the associated patch fix/release and identify systemic issue; - Contribute towards better post-release checkouts; - Improving day to day tasks by writing scripts and automate tasks that are procedure oriented; - Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team.
Technical Skills.
- First class Graduate in any discipline (Computer Science preferred) from a reputed university with a good background of software development/support; - At least 10 years’ experience in a similar position; - General IT infrastructure knowledge; - Particular knowledge and experience with RedHat Linux with Windows, UNIX, WAS, SQL, (Microsoft Sql & Oracle Sql); - Windows (power shell, active directory, Event logs, …) network concepts, balancer, https certificates; - Application Performance Monitor (Dynatrace preferable); - Good understanding of the ITIL norm especially Incident, Change and Request Management and practices.
Language Skills.
- English (Mandatory) - French is a Plus
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Detalhes da oferta

Empresa
  • Wrightia SA
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 17/05/2024
Data de expiração
  • 15/08/2024
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