EMPREGO SERVICE DESK ENGINEER

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

• familiarity with service desk ticketing systems and remote support tools... position description: position description cgi philippines is looking for an it service...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... • create and update knowledgebase...

Reporting all service activities in approved service management systems and meet key performance indicators... he/she would have keen interest in area of service...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

service desk analyst will be supporting multiple retail accounts... position description: the main responsibility of the service desk analyst involves taking in...

Position description: job role and responsibilities • support technical incidents on office 365, workstation, sharepoint, devices and platform services and other...

Deliver quality customer service to satisfy customers... description for our bu grid automation in genova, we are looking for a service engineer for battery energy...

Position description: level -1 |0-1 yrs expert in japanese language monitor performance and coach members to continuously improve their technical skills and quality...

Reporting all service activities in approved service management systems and meeting key performance indicators... minimum of 3, or more years of working experience...

Reporting all service activities in approved service management systems and meeting key performance indicators...     minimum of 3, or more years of working experience...

Reporting all service activities in approved service management systems and meeting key performance indicators... minimum of 8, or more years of working experience...

This includes the collection, trending, and analysis of data/metrics related to service and product performance, and own or support nonconformance investigations...