EMPREGO HELPDESK AND SERVICE DESK PORTO, PORTO

•   accountable for value for money delivered across infrastructure – balancing cost and investment to deliver optimised running costs against desired service levels...

Se quer juntar-se a uma empresa de sucesso, candidate-se! técnico de informática || helpdesk inglês porto adecco recruitment está a recrutar um systems support...

* proficient english (written and spoken)... * strong analytical skills and ability to identify trends and potential issues... by combining the deep expertise of...

* develop knowledge base articles to document and resolve hardware and software troubleshooting incidents and problems... * ability to use service desk tools, with...

We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation...

Be proactive, take responsibility and follow-through... be curious, test and learn new and better ways of doing things... work collaboratively and cultivate a shared...

We value teamwork, continuous learning and diversity... you will drive continuous improvement processes that enhance service quality and security, including designing...

Keep our service desk and knowledge base platforms updated... problem solving and critical thinking... good verbal and written communication skills...

Responsibilities: - handle and carefully respond to all customer inquiries; - follow up to customer inquiries by taking specific action in a timely manner; - aim...