EMPREGO GENERAL MANAGER CUSTOMER EXPERIENCE PORTO, PORTO

Implementing customer support processes to enhance customer satisfaction... manage day-to-day functions of the customer service, customer success and project management...

Receiving inbound calls from customers contacting us about their contract communicating with existing customers and internal customers (other departments) answering...

Required profile:  fluent, verbal and written in german; english level (intermediate); previous experience in customer service - not mandatory; ability to multitask...

In essence, you will take good care of the customers; you will manage all different types of inquiries, generated online, via app, chat and email, in a non-voice...

Your job will be great: you will be a single point of contact for advertisers and agencies (smb) for different types of inquiries; you are putting together solutions...

experience in polymer synthesis is desirable but not required...   your new role: identifying market and customer needs by cooperation with marketing  and regular...

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, crm, cx, data, production, and technology...

experience in technical architecture/implementation/change management deep experience in technical planning, implementation and configuration  expert across multiple...

Handle customer stakeholder management, including regular face-to-face interactions... demonstrated understanding of sap-customers’ expectations and requirements...

You advise the vp it and data on whether a project requires a dedicated project manager and other resources... your new role the programme manager defines the it...

Handle all inquiries requests and feedback received via chat promptly to ensure a positive customer experience... assist with general billing inquiries and process...

For that you will: define the integration of the customer experience journey into the quality management system of bosch; in a global set up, you will work closely...

For that you will: * define the integration of the customer experience journey into the quality management system of (company name); * in a global set up, you will...

* experience in continuous integration, delivery, deploy methodologies... * experience working in agile environments with scrum methodologies...

experience in technical architecture/implementation/change management knowledge of sap cloud solutions/portfolio would be an advantage... originally known for leadership...

The client delivery manager is the main customer-facing representative of sap ecs organization ensuring full delivery accountability of the engagement and customer...