EMPREGO CUSTOMER SERVICE HELPDESK FRENCH PORTO, PORTO

We have lots of opportunities across our multiple clients and campaigns: exciting opportunities in areas of content moderation, customer service and technical support...

customer relationship management and digitized processing of customer contacts, focused on health insurance...  as a customer service specialist in this project...

Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies...

* provide first-level technical support and excellent customer service through various channels (phone, email and jira service desk/itsm tools)...

Ensure a reliable, adequate and competitive b2b customer service level for all assigned partners/accounts... * work closely with the sales team and support them...

You'll be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users...

Ensures continuity of service through the implementation of on-call and on-call duty handle platform reconstruction tests at the request of application managers...

As a customer service specialist in this project, your daily responsibilities will include: comply with the company’s policies and procedures to meet statutory...

• strong customer service oriented skills... • fluent in french (c1)... • able to rotate shifts to help address client customer and business needs...

Strong customer service orientation with excellent communication skills... fluency in french is mandatory... we are looking for an amazing: application support -...

Crm platforms for caisses d'epargne and banques populaires are among the sensitive applications under the responsibility of the service... campo 24 de agosto...

Retentions: our team are responsible for guarantee the customer satisfaction, by finding the best solution... working hours flexibility 2 sites based in porto, 1...

-          document, coach, follow, write procedures, perform customer packages, etc... he also guarantees the quality of service and the control of operational...

Our benefits: competitive salary, in portugal you get paid 14 times a year! health insurance; corporate discounts; language adder (100 eur to 850 eur) - it depends...

Document, follow, write procedures, perform customer packages, etc... propose methods for integrating changes in the activity of the service concerned to promote...

Document, follow, write procedures, perform customer packages, etc... ensure proximity to teammates and managers as part of the deployment of key company topics...

Strong presentation and communication skills, open minded with customer focus...   education and qualification / skills and competencies mandatory experience in...

The purpose of this role is to support our global operations hub by acting as a helpdesk giving support and doing administration for internal customers (employees)...