EMPREGO CUSTOMER RELATIONSHIP MANAGEMENT CRM PORTO, PORTO

Order management... generate customer satisfaction... customer oriented attitude... management and response to all requested customer backlog changes...

Implementing customer support processes to enhance customer satisfaction... manage day-to-day functions of the customer service, customer success and project management...

Job description within the “banking services” department, the crm department (team of 7 people) is responsible for maintaining operational condition and implementing...

customer relationship management and digitized processing of customer contacts, focused on health insurance...   as a customer service specialist in this project...

customer relationship management and digitized processing of customer contacts, focused on health insurance...  as a customer service specialist in this project...

Ensure a reliable, adequate and competitive b2b customer service level for all assigned partners/accounts... * work closely with a dedicated customer portfolio,...

* strong time management & organisational skills... * work with service management in the post-mortem analysis and improvements identification...

Handle customer stakeholder management, including regular face-to-face interactions... organize the positioning and delivery of pe services, including managing expectations...

Develop strong customer relationship through technical reviews, technical presentations and discussion on ideas and innovative concepts... ensure and approve documentation...

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, crm, cx, data, production, and technology...

Administer routine processes such as performance management and merit increase cycles...   change management: lead change management initiatives related to workday...

Apply now!   purpose and objectives   with an aim toward action and pragmatic execution, the customer success coo group delivers exceptional experiences, simple...

* respond promptly to customer enquiries, ensuring all interactions are professional and courteous... * exceptional customer service skills with a focus on providing...

Apply now! purpose and objectives with an aim toward action and pragmatic execution, the customer success coo group delivers exceptional experiences, simple processes...