EMPREGO HEAD OF CUSTOMER SERVICE LISBOA, LISBOA

Job title: german speaking customer service agent for banking company - lisbon job description our customer service agent will act as a point of contact for a banking...

The job holder will lead the quality performance in customer services and cross - programme, and the internal performance of quality customer services & cross programme...

Participates in customer quality calibration sessions... customer service team leader - german (m/f/d) (m/f) lisboa your new company integrate a great opportunity...

Providing customer support as required... solid understanding of financial concepts... possibility of a hybrid work model... experience of managing end-to-end business...

Year of customer service experience in a contact center... your responsibilities and impact as a customer service agent will be... delivering calm and resourceful...

Standard operating procedures, automatic responses, chat bot) o monitoring and replying to customer queries across all our platforms, tracking customer orders and...

Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies...

customer service specialist... following up of issues if needed... knowledge of the value and impact that a good customer experience can create...

Attend customer meetings (when needed)... high level of german and english...   furthermore, when required, support customers in other regions, with hands-on management...

Requisitos:- fluent in german and english;- previous experience in team leading a team of customer service... descrição/funções:role purpose:to lead, coach and performance...

Previous experience in team leading a team of customer service... to lead, coach and performance manage a team of customer support advisors and senior customer support...

Ensure the highest level of customer satisfaction by consistently meeting or exceeding service quality standards... process customer orders, returns, and exchanges...

Our aptoiders' talents and skills are the algorithm of our whole success... as head of business development, you will be responsible for identifying new business...

customer service minded, customer satisfaction is paramount... respect established processes, and service level agreements with clients in terms of quality by achieving...

Card blocking/unblocking/exchange recording of phishing cases acceptance of payment transaction orders product information recording of complaints...