EMPREGO INFORMATION TECHNOLOGY SERVICE DESK

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

• familiarity with service desk ticketing systems and remote support tools... position description: position description cgi philippines is looking for an it service...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... responsibilities: • efficiently...

Confidentiality as a director, you will have access to information of confidential nature... the following are basic security obligations: • be aware of one’s obligation...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... as part of this program, we are building up a service desk...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... • create and update knowledgebase...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

service desk analyst will be supporting multiple retail accounts... position description: the main responsibility of the service desk analyst involves taking in...

You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities...

Process both client-generated and internally generated service request tickets, within specified delivery times... description: we are searching for a service...

Prerequisites: two to four years experience as a frontline service desk technician... adhere to agreed performance standards and service levels...