EMPREGO FRENCH CUSTOMER EXPERIENCE ASSOCIATE BRAGA, BRAGA

About webhelp webhelp  is a french multinational bpo company that is making business more human for the world's most exciting brands...

As a french-speaking customer advisor you will... * previous customer-oriented environment experience is a plus... * have a high level of french (written and oral)...

• you have experience in customer relations in a wide variety of situations... • strong people skills and customer focus... • respond to customer inquiries by phone...

Manage the ticket queue volumes and work with the team to ensure customer issues are resolved prioritize and facilitating swift resolutions to enhance user experience...

* previous customer-oriented environment experience is a plus... * have a high level of french (written and oral)... as a french-speaking customer advisor - b2b...

customer service orientation... mandatory proficiency in english and french... update customer data and produce activity reports... utilize excellent customer service...

* have previous experience in customer service or as a sales representative... as a swiss-german-speaking customer advisor for online market, you will...

What you can expect: * to provide excellent levels of customer service and surpassing customer expectations at every opportunity * to maximise every selling opportunity...

To provide excellent levels of customer service and surpassing customer expectations at every opportunity... to identify customer needs and answer all product-related...

Excellent customer focus/networking/relationship building/results-driven/self-organized/decision making... customer facing profile (support clients)...

Fluency in english is mandatory; proficiency in german and french is an asset... minimum of 5 years' experience in a similar role, preferably in a digital environment...

In partnership withdavid kennedy recruitment we have partnered with a multinational bpo company that specializes in providing exceptional customer support and sales...