EMPREGO AGENTE SERVICE DESK

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

• familiarity with service desk ticketing systems and remote support tools... position description: position description cgi philippines is looking for an it service...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... • create and update knowledgebase...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... as part of this program, we are building up a service desk...

service desk analyst will be supporting multiple retail accounts... position description: the main responsibility of the service desk analyst involves taking in...

Position description: job role and responsibilities • support technical incidents on office 365, workstation, sharepoint, devices and platform services and other...

Prerequisites: 2-4 experience as a frontline service desk specialist... • initiate service orders to technicians on site... • handle service requests, install/uninstall...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Assegurar o serviço de service desk utilizando várias ferramentas de registo para tratamento e/ou encaminhamento de incidentes, requests e changes...

Participar na atualização e definição de procedimentos do service desk... conhecimento em metodologias itil e experiência na definição de procedimentos service desk...

Authority you do not have any authority for member expenses, overtime or third party invoices unless specifically delegated by service management teams...

Prerequisites: two to four years experience as a frontline service desk technician... adhere to agreed performance standards and service levels...

Process both client-generated and internally generated service request tickets, within specified delivery times... as a service desk agent with hcl technologies...

Education • community college diploma and/or equivalent relevant work experience #li-nb5 skills: customer service & support what you can expect from us: together...