TECHNICAL SUPPORT FOR MICROSOFT - GERMAN SPEAKER IN LISBON
Descrição da oferta de emprego
Work location.
Lisbon – one of the best and sunniest places to live in Europe; Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments); One flight per year to your home country (within Europe); Health insurance from day one in the company; Ongoing certification and training opportunities; Refer a Friend Program with attractive incentives; Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
What you’ll be doing at Teleperformance Portugal As a German-speaker Technical Support for Microsoft, you will.
As a Technical Support for Microsoft, you'll support deliveries; Work with customers to resolve technical customer issues on the Partner Center Platform; Determine technical support Pain areas while working with Customers; Provide feedback and details to Technical Advisors and PG teams; Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors; Maintain technical skills through completion of ongoing readiness and Platform training; Participate in the creation of future Microsoft support capabilities for the cloud.
There will be big smiles if you Fluent level of German and a B2-level in English; Experience in Technical Support (1 year minimum); As a Technical Support for Microsoft, you'll need previous interaction with M365 technology (SPO, EXO) (required); Basic Active Directory troubleshooting skills (users, mailboxes) (required); Knowledge of Basic API and Networking (required); Understand Basic programming (Python, C#,) (is a plus).
Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.
Detalhes da oferta
- Teleperformance Portugal
- Em todo Portugal
- Indeterminado - Indeterminado
- 29/04/2024
- 28/07/2024
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