TECHNICAL SUPPORT ENGINEERING IC4
Descrição da oferta de emprego
Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
ithin CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience.
In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.
pplications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft's commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.
n the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success.
As a Technical Support Engineer you will own, troubleshoot and solve complex customer technical issues.
This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.
his role is flexible in that you can work up to 100% from home.
icrosoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 18/04/2024
- 17/07/2024
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
Demonstrated experience in operational support within complex systems... skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... develop training materials for level 1 and level 2 support teams......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Serve as an escalation point for major escalated service delivery issues;• streamline existing business processes and implement modern technology to improve efficiencies;• support dhots in coordinating and ensuring the delivery of integrated related project streams;• perform any other related duties......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
What matters are your language skills and willingness to learn new things!what you will be doing:supporting arabic speaking users by multiple communication channels (phone or email)provide support to small and medium-sized businesses (smbs) both in arabic and english;provide pre and post-sales support......
As a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests... no previous experience is neededworking schedule time frames: full time 40h/weekwork location: lisbon......
No previous experience is neededwork location: lisbonour client is an omnichannel company based in portugalthe company proudly represents the leading global businesses such as microsoft, google, netflix, and the best-known social networks, providing customer support, technical support, and content moderation......
Requisitos do trabalho global requirements: possess excellent writing and verbal communication skills to simplify technical language for non-technical users... ability to: assist users with pre-sales, general inquiries, and technical support issues via phone/email/chat/social/social messaging channels......
