TECHNICAL SUPPORT ENGINEERING
Descrição da oferta de emprego
Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
he Support Engineer is a trusted advisor to IT Professionals - you will have influence over a broad range of solutions that create business value for our customers.
Your technical and relationship skills are critical to the success of the customer's perception of value of the Microsoft solution.
You will have a chance to solve technically complex problems for the some of the world's largest companies, as well as smaller companies on the leading edge of their industry.
t Microsoft Customer Support Services, the sentence.
"That's not our problem" doesn't exist in our lexicon.
With more than employees, we deliver world-class assistance around the clock to businesses, partners and developers in 24 languages.
xchange Support Engineer is a trusted advisor to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical problems.
Frequently, these problems will not only be technically complex, but will also require a customer-oriented mindset.
You will have a chance to contribute to keeping up and running various environments for some of the world's largest companies.
We are looking for people who.
Are smart and intellectually curious, Seek a challenging work experience, Want to learn and gain greater expertise in their field, Are interested in a wide range of professional development opportunities, Enjoy providing the highest level of customer experience, Work with passion, while having fun, and act in an honest and ethical manner, Speak German/ French/ Italian/ TurkishMicrosoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at wor
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 27/03/2024
- 25/06/2024
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
Demonstrated experience in operational support within complex systems... skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... develop training materials for level 1 and level 2 support teams......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Serve as an escalation point for major escalated service delivery issues;• streamline existing business processes and implement modern technology to improve efficiencies;• support dhots in coordinating and ensuring the delivery of integrated related project streams;• perform any other related duties......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
What matters are your language skills and willingness to learn new things!what you will be doing:supporting arabic speaking users by multiple communication channels (phone or email)provide support to small and medium-sized businesses (smbs) both in arabic and english;provide pre and post-sales support......
As a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests... no previous experience is neededworking schedule time frames: full time 40h/weekwork location: lisbon......
No previous experience is neededwork location: lisbonour client is an omnichannel company based in portugalthe company proudly represents the leading global businesses such as microsoft, google, netflix, and the best-known social networks, providing customer support, technical support, and content moderation......
Requisitos do trabalho global requirements: possess excellent writing and verbal communication skills to simplify technical language for non-technical users... ability to: assist users with pre-sales, general inquiries, and technical support issues via phone/email/chat/social/social messaging channels......
