SWEDISH SPEAKING CUSTOMER SUPPORT FOR ONLINE VIDEO PLATFORM
Descrição da oferta de emprego
This initiative focuses on providing support for one such service which happens to be the most popular video streaming site globally.
As a member of our multicultural team stationed in Lisbon youll play a key role in delivering exceptional multichannel support to users of this service.
Further details are outlined below and were available to clarify any queries you may have.
Responsibilities You will be handling Creators requests about support to their channel via email and chat (phone being a possibility in the future).
You will be dealing with Creators that generate revenue to our clients platform and that receive revenue from the platform identifying their problems and assisting them so that those problems are fixed asap.
Good customer support skills and experience are of utmost importance to be successful.
Qualifications At least 12 months of direct customer service experience required preferably in contact centers in a B2C and/or B2B environment Live customer support experience (phone chat email inperson etc.) is preferred Excellent native level written and spoken communication skills in the language of support Demonstrated ability to satisfy customer needs (good understanding and active listening capabilities knows how to probe to get relevant information) Ability to handle difficult situations.
Provide customer and technical support to customers through chat and email requests (and possibly inbound phone in the future).
Openness to work flexible hours as required (may include evenings weekends and/or holidays) Benefits Competitive Base Salary Language Premium Transportation allowance Yearly performance bonus.
5% of annual base salary (paid in March) Meal allowance Internet allowance.
(only applicable during the current pandemic) Relocation allowance.
(only applicable to expats) Relocation support (documentation and house hunting).
when applicable.
One year Full time Contract with 30 days of probation Remote Work.
No
Detalhes da oferta
- Monaco Stanley
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 29/04/2024
- 28/07/2024
” we are looking for french speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
Assistance with gathering of data/information for the company (via phone, e-mails and chat); providing support with invoicing, allocating payments and related duties, in line with the company’s policies; assistance with administrative tasks in accordance with the company´s policies, procedures and......
No previous experience is neededwork location: lisbonour client is an omnichannel company based in portugalthe company proudly represents the leading global businesses such as microsoft, google, netflix, and the best-known social networks, providing customer support, technical support, and content moderation......
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
umowa na okres 6 miesięcy z przedłużeniem procesy rekrutacyjne online konkurencyjne wynagrodzenie i system premiowy: 1100 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc + premia złożoność 100 €/12 miesięcy dieta 7,23 € netto dziennie zwrot biletu lotniczego po 6 miejscu możliwość posiadania......
(40h tygodniowo) umowa o staż na czas nieokreślony z 3-miesięcznym okresem probnym proces rekrutacyjny online konkurencyjne wynagrodzenie i system premiowy: 890 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc + premia złożoność 30 €/miesiąc dieta na wyżywienie 23 € netto dziennie ubezpieczenie......
