ITALIAN CUSTOMER SUPPORT FASHION ADVISOR - REF:
Descrição da oferta de emprego
The advisor will also answer queries across a number of channels including email, chat, and phone.
Your responsibilities • Handle and carefully respond to all customer inquiries; • Follow up to customer inquiries by taking specific action in a timely manner; • Aim to resolve issues on the by phone call and be proactive; • Appropriately communicate with customers via phone, chat, and email; • Be able to work to customer service measures, metrics and KPIs.
What we are looking for • Superb written and oral communication skills in both English (B2 level minimum) & Italian (C1/C2 level); • Team player with a positive attitude who thinks as a business owner would; • Availability to work various shifts; • Proficiency with desktop computer system and internet skills; • Prior customer service experience; • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment; • Passion for fashion is a PLUS! What we offer • Strong possibility of career progression; • Initial and continuous training; • Work contract; • Full-time role on a 40 hour per week contract; • Opportunity to work in a multicultural environment.
Mandatory requirements • Fiber internet (high speed internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE; • Peaceful working space area.
Detalhes da oferta
- ManpowerGroup Portugal
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 13/05/2024
- 11/08/2024
Give real-time, accurate information that empowers the customer to make decisions... as a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests......
Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction... delivery of high-caliber customer service on post-sales requests (delivery, warranties, refunds... our client a tech business, with worldwide offices, is looking for their portuguese......
Our client is looking to expand their team in lisbon, to deliver premium service to italian speaking customers... we are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction......
What you will be doing: processing enquiries from new and existing customers (small and medium-sized businesses) by phone, email and live chat;outbound callbacks by phone and proactive contacting of all customers who have previously contacted facebook customer service via other channels (chat or email)......
Our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona... responsibilities: serve as the primary point of contact for customer inquiries via calls and emails provide high-quality customer service, ensuring customer......
You will together with your colleagues provide reactive phone, email and chat support services with emphasis on troubleshooting and efficient issue resolution to our small and medium businesses clients... signing bonus - 3000€work location: remote ( portugal )salary: 1700€ gross month + bonus are you......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... professional career progression......
